Privacy policy

OK COMMERCE undertakes to protect the personal information and privacy of visitors to the Website and of any person using its Services in general.

The purpose of this Privacy and Cookie Policy is to inform you :

• The types of personal data we collect about you
• How your personal data is processed by OK COMMERCE and any of its partners and subcontractors
• The terms and conditions of use of your personal data and your rights in this respect, in compliance with applicable European and French legislation.
• All operations on your personal data are carried out in compliance with the regulations in force and in particular Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “RGPD”), and any national legislation applicable to data protection.

Definitions

Personal data – any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person.

File – any structured and stable set of personal data accessible according to specific criteria.

Data subject – the natural person to whom the data being processed relates;

Controller – the entity that collects and processes personal data;

Data processing – any operation or set of operations involving such data, regardless of the process used, and in particular collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, communication by transmission, dissemination or otherwise making available, alignment or combination, as well as blocking, erasure or destruction;

Recipient – any person entitled to receive communication of the data other than the Data Controller, the Subcontractor, and the persons who, by virtue of their functions, are responsible for processing the data;

Authorized third parties – authorities legally empowered to request personal data from the Data Controller in the context of a specific assignment or the exercise of a right of communication;

Identity of the data controller

Julien-Antoine Boyaval
0366722126
julien@bernardforever.fr

Processing of personal data

In the course of operating the Bernard Forever website, OK COMMERCE collects data about you. This data is processed in accordance with the purpose for which it was collected, some information being mandatory and other optional, as indicated on the collection forms.

OK COMMERCE may also collect personal data for other purposes, taking care to obtain the prior consent of the persons concerned.

The purpose of the processing carried out on our site is to allow :

• contact us using the form below
• compile statistics on site traffic;
• manage newsletter subscriptions ;
• manage the ability to share content on the social networks Instagram, Facebook, Pinterest;
• manage the shopping cart ;
• administer the subscriber area ;
• manage online payments ;
• manage customer orders and invoicing.

The collection of data is based on your consent, which you express by accepting the deposit of cookies or by checking the associated box on the collection form or by writing to us directly.

Processing may be based on OK COMMERCE’s legitimate interests, in particular for the proper operation of the website.

When you make a purchase on the site, the data processing is necessary to manage your order and therefore to execute the contract between you and OK COMMERCE.

OK COMMERCE may collect the following data from you:

• Newsletter subscription: Identification data: e-mail address
• Contact form: Identification, professional and contact data: surname, first name, e-mail address, message subject (mandatory). Telephone number and message content (optional)
• Subscriber registration: Identification and personal data: e-mail address, recent orders, delivery address, billing address, password configuration. First and last name can be entered
• Orders: Identification and personal data: (compulsory) surname, first name, country/region, street name and number, zip code, town, telephone number, e-mail. (optional) company name, additional address and discount voucher if applicable.
  If the delivery address is different from the billing address, the same information as above must be entered. You can also enter notes to be taken into account for your order.
• Statistics; Cookies and other tracers: Connection data: pages consulted by the user, date and time of consultation, geographical location, source of connection (social networks, search engine, partner site, directory, etc.).

Shelf life

OK COMMERCE will store your personal data in a secure environment only for as long as is necessary to fulfil the purposes for which it was collected or for the maximum retention period provided for by the legislation applicable in France.

Personal rights

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the right to ask the data controller for access to your personal data, for it to be rectified or erased, and for the processing of your personal data to be restricted.

You also have the right to object to the processing of your personal data for legitimate reasons, as well as the right to object to your data being used for commercial prospecting purposes.

Finally, you have the right to define general and specific directives defining how you intend these rights to be exercised after your death.

If, after contacting us, you feel that your rights with regard to your personal data have not been respected, you may lodge a complaint with the CNIL or the supervisory authority in your place of residence.

To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our Data Protection Officer (DPO), providing proof of your identity by reference to your customer number or any element that enables your identity to be identified. Otherwise, please enclose a photocopy of your identity document.

To exercise your rights, you can contact the RGPD referent Ms/Mr Boyaval Julien-Antoine :

Electronically: julien@bernardforever.fr

By post: RGPD – BERNARD FOREVER – 79 rue du Grand Chemin, 59100, Roubaix, France.

Recipients

The recipients of your personal data are OK COMMERCE’s website and customer account management departments, as well as its order management departments.

When you place an order on our site, your information is transmitted to our subcontractors within the framework of their missions.

• Customer delivery management: LaPoste, link to their contact form: https://aide.laposte.fr/particulier/contact.
• Customer payment management: PayPlug, link to their contact form: https://www.payplug.com/fr/contact/commercial/.
• Etc.

This personal data is not communicated to third parties. However, OK COMMERCE reserves the right to transmit personal data to authorized third parties in order to comply with its legal obligations, and in particular if it is obliged to do so by judicial requisition.

For certain services, such as sharing on social networks and cookies, our partners have access to your data.

OK COMMERCE requires all its service providers and partners to treat personal data in accordance with confidentiality and security commitments.

Security

In view of technological developments, implementation costs, the nature of the data to be protected and the risks to the rights and freedoms of individuals, OK COMMERCE implements all appropriate technical and organizational measures to guarantee the confidentiality of the personal data collected and processed, and to ensure a level of security appropriate to the risk.

OK COMMERCE ensures the security of your personal data by implementing enhanced data protection through the use of physical and logical security measures.

OK COMMERCE has defined a personal data protection policy and informs any person acting under its authority who has access to this information of its confidential nature. In addition, OK COMMERCE ensures that its technical service providers who may have access to personal data respect the same confidentiality.

However, it is the responsibility of each user to ensure the security of personal data transmissions over the Internet. OK COMMERCE cannot be held responsible for the transmission of personal data over the Internet.

Transfer of personal data

Your data may be transferred to a country outside the European Economic Area.
OK COMMERCE has implemented the following safeguards to ensure an adequate level of protection for your information [CHOOSE from the following possibilities, based on the information provided by the processor(s)]:

– The country of the recipient(s) offers an adequate level of protection by decision of the European Commission: FRANCE

OR

– The transfer is framed, in accordance with the requirements of European Regulation No. 2016/679/EU of April 27, 2016, by: [choisir le mécanisme approprié]

• standard protection clauses adopted by the European Commission;
• standard protection clauses adopted by the CNIL ;
• binding company rules validated by the CNIL or a code of conduct approved by the CNIL;
• certification issued by an approved certification body.

COOKIES

Definition

Cookies are data stored on a user’s terminal equipment and used by the site to send information to the user’s browser, enabling the browser to send information back to the originating site (e.g. a session identifier, language choice or date).

For the duration of the cookie’s validity, cookies are used to store status information when a browser accesses different pages on a website, or when the browser returns to the website at a later date.

Only the sender of a cookie can read or modify the information it contains.

Several types of cookies are likely to be used by the site:

Technical cookies strictly necessary for site navigation:

• Shopping cart
• Login credentials
• Interface customization
• Anti-bot safety
• Cookies used to compile visitor statistics :
• Generate statistics on site traffic, usage, visitor origin, etc.
• Social networking cookies :
• Share to social networks

Cookies and tracers:

Find out more about our cookies and trackers in our cookies policy.

Consent

When you browse our website, cookies are deposited and read to analyze your browsing experience and measure the size of the www.bernardforever.fr website audience. You can choose whether or not to authorize the deposit of cookies used by our site and not essential to its operation. They will only be deposited if you agree to their use. To configure or modify your choice at any time, you can use our cookie management tool [insérer un lien hypertexte].

You can also set your browser to refuse cookies. Nevertheless, certain functions, pages and areas of the site may not be accessible, for which we cannot be held responsible.

We would also like to draw your attention to the fact that when you object to the installation or use of a cookie, a refusal cookie is installed on your terminal equipment.

If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.

Similarly, when you consent to the installation of cookies, a consent cookie is installed. Consent or refusal cookies must remain on your terminal equipment.

Updates

This policy takes effect on 01/02/2024.

To check for updates to our Policy, please visit this page regularly.

Do you have any questions?

OK COMMERCE’s RGPD referent is at your disposal for any further information regarding the use of your personal data.

Please send your request by post to: RGPD – BERNARD FOREVER – 79 rue du Grand Chemin, 59100, Roubaix, France.

Or by e-mail to: bonjour@bernardforever.fr

Or use our contact form.